#Psi exams test taker support update#
#Psi exams test taker support software#
#Psi exams test taker support download#

I can assure you there would be absolutely no point in doing so as they are simply incompetent.

#Psi exams test taker support update#

UPDATE - you can see that psionline respond by asking you to send them an email. Complete waste of time and a disappointed daughter who now has to get ready for this all over again if we can find a way to do it.

#Psi exams test taker support download#

Exam would not download and after 3 HOURS dealing with incompetent call centre staff who could not speak clear English we gave up. Short Version - Daughter ready and psyched up to take exam at 9am. My 14 year old daughter needed to take a music exam which was organised by ABRSM who insist on using PSI Services. At least the tech support was a human because I talked to them on the phone, but it was very clear (1) they had difficulty with English and (2) They had absolutely no resources (information or tech) to help with even the simplest problem. If ANYTHING goes wrong on exams, they are completely helpless and just make you go reschedule the exam with the sponsor. I asked several questions during an exam that they didn't even acknowledge, or gave a response that was completely unrelated to my question. You think I am kidding, but I am 100% serious. I am 99% sure their test proctors used in chat are just AI bots. They couldn't get it to launch on either of my 2 computers in the span of 3 hours and just punted me back to the test sponsor uncerimoniously. if you can even get it to work expect to spend at least a half hour just launching the test. The workflow for launching and proctoring a test is an absolute nightmare for the test taker.

#Psi exams test taker support software#

Their software is EXTREMELY buggy and overly intrusive. The experience taking tests is downright harrowing. if you care about your brand do not partner with them. Horrifying bad technology and customer service. PSI requires 2 business days to reschedule your test without paying a fee.Do not sully your company's brand by partnering with them Usually we allow you to change the time/date of your test 1 day before, if space is available. You can usually cancel or change the time/date of your test by logging in to your PSI online account. You will receive an email with the booking details when it has been confirmed and paid for.

You can pay via credit card, debit card, or voucher code. You will then confirm and pay for your booking. Our Candidate Service Centre will help you book the date and time that is best for you. If the date/time you want for your test is not available, you will see other available dates and times. You can then pick the first available time slot on that date. When you book your test on our website or speak to our Candidate Service Center, you can give your preferred test date. You will be presented with the closest test centres to you. If you are taking your test at a test centre, you can search for the closest test centre by entering your zip/postal code. You will then be able to select if you want to take an online proctored test from home, or a test centre-based test. If you require accommodations, you can request them. You will first select your test, depending on which level you would like to test. You can also call our Candidate Service Centre. You can make an online booking using the links above.